Asked Questions
Frequently Asked Questions
General Questions
Book through our website, WhatsApp, or call center. Our team will assist with scheduling.
Bookings are typically confirmed within minutes.
Yes, based on availability.
We accept cash, POS, and online payments through our secure payment gateway.
Yes, Gleamify has an official website: https://gleamify.ae/.
You can conveniently make payments directly through our secure website.
Yes, all services are insured for your peace of mind.
You can reschedule with at least 24 hours’ notice.
Yes, all staff members undergo rigorous training and background checks.
Absolutely! We offer flexible, tailored packages for all services.
Yes, we provide monthly and annual plans for regular cleaning services.
No, all charges are agreed upon upfront and are completely transparent.
You can contact our support team from 8 AM to 6 PM seven days a week on our toll-free number: 800 779.
Regular Cleaning
Dusting, mopping, and sanitizing rooms, bathrooms, and communal spaces on an hourly basis.
Yes, discounted rates are available for consistent scheduling.
Flexible options allow you to request as many maids as needed.
Pricing is fixed per hour based on the number of maids required, you can check the pricing by clicking the “Book Now” button.
Deep Cleaning
Targets heavily soiled areas, using advanced tools and cleaning materials for thorough results.
Based on the project’s scope and size.
Yes, we use specialized machinery to achieve optimal results.
Yes, services can be customized for specific areas.
Typically between 4–8 hours, depending on the size and condition of the property.
The typical home cleaning service with Gleamify will clean the areas and surfaces you are in daily contact with, using regular cleaning equipment like mops and brooms. A deep cleaning service in Dubai however, will be much more comprehensive. A cleaning team will arrive to ensure that the insides of cabinets, ovens, AC vents, ceiling fans, etc are clean. Your balcony and lawn furniture will also be dusted and wiped down.
Housekeeping
Cleaning, laundry, and hospitality amenities like fresh linen, shampoo, conditioner, soap, and towels, specifically tailored for holiday home units.
Designed to meet tight hospitality check-in and check-out periods (12–3 PM).
Yes, including freshly laundered linen and toiletries.
Yes, it can be booked as a one-time or recurring service.
No, services are limited to cleaning, laundry, and hospitality tasks.
HVAC Cleaning
Duct cleaning and AC unit cleaning for improved air quality and efficiency.
Every 3–4 months for optimal performance.
Advanced machinery and tools to ensure thorough cleaning.
Payment and Policies
Yes, you can mix and match services like cleaning, housekeeping, and HVAC cleaning.
Unsatisfied clients are offered a free rectification session or a refund upon review.
Cancellations are allowed without penalties by dialing our Toll-free number or WhatsApp.
Technology and Booking
Real-time booking updates, rescheduling, service tracking, and feedback submission.
Yes, frequent users earn discounts and exclusive offers.
Insurance and Safety
Yes, all services are fully insured.
Background checks for all staff and adherence to strict safety and hygiene protocols.
Yes, all products are eco-friendly, safe for the environment and Pet Safe Material.
Special Services
Yes, we provide cleaning before, during, and after large gatherings.
Yes, including offices, warehouses, and factories.
You can check the Book Now button to see all services we offer, and Soon Landscaping, garden care, pool cleaning, and AC maintenance.
No, but soon we will announce about new services.
Customer Support
We operate 7 days a week, from 8 AM to 6 PM.
Via contact page, email (quality@gleamify.ae), WhatsApp, or call center.
Within 24–48 hours.
Yes, in English and Arabic.
You can reach us at 800 779 seven days a week, from 8 AM to 6 PM.
Premium Cleaning and Housekeeping Services in UAE
Looking for top-notch cleaning and housekeeping services in the UAE? Get in touch with us today.
We are a professional cleaning and housekeeping services provider dedicated to delivering exceptional cleanliness and hygiene solutions for businesses and individuals in Dubai.
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